Schedule your in-home estimate today!

The Outdoor Group
The Outdoor Group
  • Our Company
  • Gallery
  • Services
    • Our Services
    • Landscape Design
    • Brick Pavers & Walls
    • Landscape Lighting
    • Outdoor Living Spaces
  • Get In Touch
    • Contact Us
    • Pay Your Bill
    • Reviews
    • Warranty Service Request
  • YouTube & Blog
    • Projects
    • 3D Designs
    • How To: Sprinklers
    • Blog
    • Caring for Your Landscape
    • Why Choose Brick Pavers?
  • Promotion & Financing
    • Design Process
    • Financing
  • Work With Us
    • Employment
    • COVID-19
  • More
    • Our Company
    • Gallery
    • Services
      • Our Services
      • Landscape Design
      • Brick Pavers & Walls
      • Landscape Lighting
      • Outdoor Living Spaces
    • Get In Touch
      • Contact Us
      • Pay Your Bill
      • Reviews
      • Warranty Service Request
    • YouTube & Blog
      • Projects
      • 3D Designs
      • How To: Sprinklers
      • Blog
      • Caring for Your Landscape
      • Why Choose Brick Pavers?
    • Promotion & Financing
      • Design Process
      • Financing
    • Work With Us
      • Employment
      • COVID-19

  • Our Company
  • Gallery
  • Services
    • Our Services
    • Landscape Design
    • Brick Pavers & Walls
    • Landscape Lighting
    • Outdoor Living Spaces
  • Get In Touch
    • Contact Us
    • Pay Your Bill
    • Reviews
    • Warranty Service Request
  • YouTube & Blog
    • Projects
    • 3D Designs
    • How To: Sprinklers
    • Blog
    • Caring for Your Landscape
    • Why Choose Brick Pavers?
  • Promotion & Financing
    • Design Process
    • Financing
  • Work With Us
    • Employment
    • COVID-19

Warranty & Repair Service

Warranty Service Will ONLY be Scheduled if Form Filled Out Below

We Know Things Aren't Always Perfect

As much as we try to do fantastic work, no matter what, sometimes things happens. Whether it's a mistake on our end, mother nature, or another issue, we will do our best to fix it. 

Our Warranty Outlined

Below is our warranty guidelines, unless otherwise stated differently on your personal, individual installation agreement

Plant Material

(1) One year - (1) One time replacement on plants and trees with 50% or more death, at 50% cost to customer. All trees & plants must be maintained properly with water and fertilizer in order to be covered under warranty. Perennial & annual plants are not covered under warranty.

Sprinkler Systems

Sprinkler System, Repaired: (1) One year parts and labor on all sprinkler system repairs, including adjustments and plumbing work, unless not properly maintained, including not professionally winterized. 

Sprinkler Systems, Installed: (1) One year parts and labor on all sprinkler system installations, including adjustments and plumbing work. Optional LIFETIME* warranty on installed sprinklers, if maintenance service agreement is also signed at time of installation.

Brick Paving/Concrete

(2) Two year material and labor on brick paving on all patios, walkways, fire pits, outdoor kitchens, garden walls and retaining walls. (1) One year warranty on all poured concrete, including but not limited to pads, footings, walkways, driveways, accent features and tuck pointing.

Seed & Sod

There is no warranty on sod or seed. Sod will arrive at the jobsite fresh.

Disclaimer

Company is not responsible for settling or final grade set by the builder or other contractor not designated by The Outdoor landscape Group INC.

All warranty to be completed in order of calls received in our office. The Outdoor Group has one full year to complete any warranty except emergency repairs.

Warranty submission

Have an issue? Fill out this form to receive service. Please note, per our installation agreement, we have 1 full year to complete warranty service from date of submission.

Attach Photos of What's Wrong
Attachments (0)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Copyright © 2022  The Outdoor Group  - All Rights Reserved. The Outdoor Group is a family owned and operated landscape company with over 25 years of industry experience. Offering full landscaping installation & maintenance services throughout Canton and surrounding. Servicing Canton MI, Livonia MI, Plymouth MI, Westland MI, Northville MI, Novi MI, Wixom MI, New Hudson MI, South Lyon MI & Surrounding areas. All pictures property of The Outdoor Group.

  • Pay Your Bill
  • Reviews